Shipping policy
Shipping Policy
Last updated: November 2025
Processing Times
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email as soon as your order has shipped.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Priority Shipping: 1–2 business days
Please note that delivery estimates begin after your order has been processed.
Order Tracking
Once your order ships, you will receive a tracking number via email.
If you do not receive tracking information within 3 business days, please contact us at support@everwoodnaturals.com.
Shipping Destinations
We currently ship within the United States.
At this time we do not ship internationally.
Shipping Issues / Delays
We are not responsible for delays caused by carriers, weather conditions, or incorrect address information entered at checkout.
If your package has been marked “delivered” but you have not received it, please contact the carrier first. If the issue continues, reach out to us and we will assist however we can.
Incorrect or Damaged Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the item(s).
We will arrange a replacement or refund as quickly as possible.
Address Changes
If you need to update your shipping address, email us at support@everwoodnaturals.com as soon as possible.
We cannot guarantee the change if the order has already shipped.
Need Help?
For any questions regarding your order or shipping, we’re here to help:
📧 support@everwoodnaturals.com