Contact information

Contact Information Policy

Last updated: [01/19/2026]

We are committed to communicating with our customers clearly, respectfully, and in a timely manner.
The contact information you provide when placing an order, creating an account, or signing up for marketing updates will be used only for the purposes described below.

How We Use Contact Information

We may use the email address, phone number, or mailing address you provide for:

  • Order confirmations and shipping updates

  • Customer support responses

  • Important notifications about your account or purchase

  • Optional marketing emails or promotions (only if you opt in)

You will never receive marketing communications unless you have explicitly opted in.

How We Do Not Use Contact Information

We do not:

  • Sell or rent your information to third parties

  • Share your information for advertising by other brands

  • Contact you via phone or SMS for marketing

  • Store payment details (payment information is processed securely by Shopify or the selected payment provider)

Updating or Removing Contact Information

You can request to update or remove your contact information at any time by emailing us at support@everwoodnaturals.com.

You may also unsubscribe from marketing emails at the bottom of any promotional email.

Protecting Your Contact Information

We take customer privacy seriously.
Your information is stored securely and used only for order fulfillment and customer communication in accordance with our Privacy Policy.